Terms of Service
Effective Date: April 1, 2026 | Last Updated: April 1, 2026
1. Acceptance of Terms
Welcome to chicksschurch.digital (the "Website"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and the operator of this Website ("Company," "we," "us," or "our"), governing your access to and use of the Website, any related mobile applications, online ordering platforms, loyalty programs, promotional offers, and all other services provided through or in connection with this Website (collectively, the "Services").
By accessing, browsing, or otherwise using this Website, placing an order, creating an account, subscribing to any communications, or clicking any button or link indicating your acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including any additional guidelines, policies, or rules incorporated herein by reference, such as our Privacy Policy.
If you are accessing or using the Services on behalf of a business entity, organization, or any other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" and "your" shall refer to both you as an individual and such entity.
These Terms apply to all visitors, registered users, customers, and others who access or use the Services. Your continued use of the Website after any modifications to these Terms shall constitute your agreement to such modifications.
2. Description of Services
Our Website provides users with access to a range of food-related services and digital features associated with our food service business. The Services offered through this Website include, but are not limited to:
- Online Menu Browsing: Users may browse our current food and beverage offerings, including descriptions, pricing, nutritional information, and promotional items.
- Online Ordering: Users may place orders for food and beverages for pickup or delivery through the Website or through third-party delivery platforms linked or associated with the Website.
- Account Registration: Users may create personal accounts to manage preferences, track order history, save payment methods, and participate in loyalty or rewards programs.
- Loyalty and Rewards Programs: Eligible users may enroll in rewards programs, earn points, and redeem offers or discounts as described under the relevant program terms.
- Promotions and Special Offers: The Website may feature limited-time promotions, coupons, discounts, and special offers subject to their own specific terms and conditions.
- Customer Support: Users may access customer service resources, submit inquiries, and receive assistance related to orders, products, or account management.
- Informational Content: The Website provides general information about our food products, restaurant locations, hours of operation, catering services, franchise information, and other related content.
- Catering and Bulk Orders: Users may inquire about or place orders for catering services, subject to availability and additional catering-specific terms.
We reserve the right to modify, suspend, discontinue, or restrict access to any portion of the Services at any time, with or without notice, and without liability to you or any third party. We do not guarantee the continuous, uninterrupted availability of any Service.
3. Eligibility and User Obligations
3.1 Eligibility
To use the Services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you represent that you have the consent of a parent or legal guardian to use the Services and enter into any transactions. By using the Services, you represent and warrant that you meet all eligibility requirements set forth in these Terms.
3.2 Account Registration
Certain features of the Services may require you to register for an account. When creating an account, you agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Maintain the security and confidentiality of your account password and restrict access to your account.
- Accept responsibility for all activities that occur under your account.
- Notify us immediately at [email protected] of any unauthorized use of your account or any other security breach.
We reserve the right to disable any user account at any time, for any reason, including if we believe you have violated any provision of these Terms.
3.3 User Obligations
As a condition of your use of the Services, you agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You further agree to:
- Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services.
- Provide truthful and accurate information in all interactions with the Website, including when placing orders and submitting reviews or feedback.
- Use the Services only for personal, non-commercial purposes unless expressly authorized by us in writing.
- Respect the intellectual property rights of the Company and third parties.
4. Prohibited Activities
You agree that you will not, under any circumstances, engage in any of the following activities while using the Website or Services:
- Use the Website for any unlawful, fraudulent, or malicious purpose, or in any manner that could damage, disable, overburden, or impair the Website.
- Attempt to gain unauthorized access to any portion of the Website, other user accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other illegitimate means.
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Use any automated means, including bots, scrapers, crawlers, or data mining tools, to access, collect, or index any portion of the Website without our prior written consent.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Engage in any conduct that restricts or inhibits any other user from using or enjoying the Services.
- Use the Services to transmit or facilitate the transmission of unsolicited commercial communications (spam).
- Post, upload, or distribute any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable.
- Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software components of the Website.
- Circumvent or interfere with any security features, access controls, or usage limitations of the Website.
- Use the Website to collect personal information about other users without their consent.
- Resell, sublicense, or otherwise commercialize any aspect of the Services without our express written authorization.
- Violate any third-party rights, including any intellectual property rights or privacy rights.
- Engage in any activity that constitutes a violation of applicable United States federal law, state law, or local ordinance.
Violation of any of the above prohibitions may result in immediate termination of your account and access to the Services, and may also subject you to civil or criminal liability.
5. Intellectual Property Rights
5.1 Ownership
The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of the Company or its licensors and are protected by applicable United States and international intellectual property laws, including copyright, trademark, trade dress, patent, and trade secret laws.
5.2 Trademarks
All trademarks, service marks, trade names, logos, and trade dress displayed on the Website are the proprietary marks of the Company or their respective owners. Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark or service mark without the prior written permission of the Company or the respective owner.
5.3 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and Services solely for your personal, non-commercial purposes. This license does not include any right to:
- Reproduce, distribute, publicly display, or publicly perform any content from the Website.
- Modify, create derivative works from, or adapt any content from the Website.
- Use any content from the Website for any commercial purpose or for any public display, whether commercial or non-commercial.
- Remove any copyright, trademark, or other proprietary notices from any content on the Website.
5.4 User-Submitted Content
If you submit, post, or transmit any content to the Website, including reviews, feedback, comments, photos, or suggestions ("User Content"), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media now known or later developed, in connection with the operation and promotion of the Services. You represent and warrant that you own or have the necessary rights to grant this license, and that your User Content does not infringe any third-party rights.
6. Online Ordering and Payment Terms
6.1 Order Placement and Acceptance
When you place an order through our Website, you are making an offer to purchase the items selected at the prices listed at the time of ordering. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product unavailability, errors in pricing or product descriptions, identified fraud or abuse, or any other reason we determine in our sole discretion.
6.2 Pricing and Availability
All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Prices may vary by location. We reserve the right to change prices at any time without prior notice. Product availability may vary by location and is subject to change without notice.
6.3 Payment Methods
We accept major credit and debit cards, digital wallets, and other payment methods as indicated on the Website at the time of checkout. By providing payment information, you represent and warrant that: (i) the payment information you supply is true, correct, and complete; (ii) you are duly authorized to use such payment method; and (iii) charges incurred by you will be honored by your financial institution.
6.4 Taxes
You are responsible for all applicable taxes associated with your purchases. We will collect applicable sales taxes as required by law.
6.5 Refunds and Cancellations
Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, please contact our customer service team promptly at [email protected]. Refunds or replacements are handled on a case-by-case basis in accordance with our customer satisfaction policies.
7. Disclaimers and "As-Is" Basis
THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, the Company does not warrant that:
- The Website or Services will meet your specific requirements or expectations.
- The Website or Services will be uninterrupted, timely, secure, or error-free.
- The results obtained from the use of the Website or Services will be accurate or reliable.
- Any errors in the Website or Services will be corrected.
- The Website is free from viruses or other harmful components.
Nutritional and Allergen Information: While we make reasonable efforts to provide accurate nutritional and allergen information on our Website, such information is provided for general informational purposes only and may not reflect the exact composition of menu items at all locations. Menu items and their ingredients are subject to change. We strongly encourage customers with food allergies, dietary restrictions, or medical conditions to consult with staff at the point of purchase before ordering. We cannot guarantee that any menu item is completely free from any specific allergen.
Applicable law in certain jurisdictions, including consumer protection laws enforced by the Federal Trade Commission ("FTC") under the FTC Act (15 U.S.C. § 45 et seq.), may not allow the exclusion of certain implied warranties. In such cases, the above exclusions may not apply to you to the extent prohibited by law.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, OR SUCCESSORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
- LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL;
- PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER;
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY;
ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY CASE, THE COMPANY'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE ANY PORTION OF THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
Some states and jurisdictions do not allow the limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in its entirety. In those jurisdictions, our liability is limited to the greatest extent permitted by applicable law.
9. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, contractors, licensors, service providers, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
- Your access to or use of the Website or Services.
- Your violation of these Terms or any applicable law or regulation.
- Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or proprietary rights.
- Any User Content you submit, post, transmit, or otherwise make available through the Services.
- Any unauthorized use of your account resulting from your failure to maintain the security of your account credentials.
- Your negligence or willful misconduct.
- Any misrepresentation made by you in connection with your use of the Services.
We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You agree not to settle any such matter without our prior written consent.
10. Third-Party Links and Services
The Website may contain links to third-party websites, applications, delivery platforms, or other resources that are not owned or controlled by the Company. These links are provided solely for your convenience and informational purposes. The Company has no control over, and assumes no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or resources.
We encourage you to review the terms of service and privacy policies of any third-party websites you visit. Our inclusion of a link to any third-party website does not imply our endorsement, sponsorship, or recommendation of that website, its content, or its operators.
11. Privacy Policy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our Services. To the extent applicable, our privacy practices comply with applicable United States federal privacy laws, including the Electronic Communications Privacy Act (ECPA) and, for users located in California, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA/CPRA"), which grants California residents specific rights with respect to their personal information. Please review our Privacy Policy at chicksschurch.digital.
12. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which services are primarily provided, without regard to any conflicts of law principles that would require the application of the laws of a different jurisdiction.
You agree that any legal action or proceeding arising out of or relating to these Terms or the Services that is not subject to arbitration as set forth in Section 13 shall be instituted exclusively in the federal or state courts of competent jurisdiction in the United States. You consent to the personal jurisdiction of, and agree that venue is proper in, such courts, and you waive any objection to the laying of venue of any such proceeding in such courts.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
13. Dispute Resolution and Arbitration
13.1 Informal Resolution
Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute, claim, or controversy informally by contacting us at [email protected] and providing a written description of the dispute, the relief sought, and contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice.
13.2 Binding Arbitration
If the parties are unable to resolve a dispute through informal means, any dispute, controversy, or claim arising out of or relating to these Terms, the breach, termination, or invalidity thereof, or the Services, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as amended from time to time, except as otherwise provided herein. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding on the parties.
You understand that by agreeing to arbitration, you and the Company are each waiving the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration. This arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 ("FAA").
13.3 Class Action Waiver
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.
13.4 Exceptions to Arbitration
Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
14. Term and Termination
14.1 Term
These Terms shall remain in full force and effect for as long as you access or use the Website or Services, or maintain an account with us.
14.2 Termination by You
You may terminate your account and stop using the Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not affect any orders already placed or completed, or any obligations that arose prior to termination.
14.3 Termination by Us
We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to all or any portion of the Website and Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination may include, but are not limited to:
- Violation of any provision of these Terms.
- Conduct that we believe is harmful to other users, third parties, or our business interests.
- Fraudulent, abusive, or otherwise inappropriate activity.
- Requests by law enforcement or other governmental agencies.
- Extended periods of account inactivity.
- Cessation of the Services.
14.4 Effect of Termination
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation provisions regarding intellectual property rights, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.
15. Changes to Terms
We reserve the right to modify, update, or replace these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also provide notice of material changes by sending an email to the address associated with your account, by posting a prominent notice on the Website, or by any other means we deem appropriate.
Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for any updates or changes. If you do not agree to any modified Terms, you must immediately discontinue your use of the Website and Services.
16. Severability
If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or, if such modification is not possible, the invalid, illegal, or unenforceable provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included, and the parties shall, if practicable, negotiate a substitute provision that achieves the parties' original intent.
The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction.
17. Waiver
No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver by the Company of any breach of any provision of these Terms shall not be construed as a waiver of any subsequent breach of the same or any other provision.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices, guidelines, or policies published by the Company on the Website, constitute the entire agreement between you and the Company with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.
19. Force Majeure
The Company shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, government orders or restrictions, labor strikes, civil unrest, war, terrorism, power outages, internet outages, or failure of third-party service providers. In such events, the Company's performance obligations shall be suspended for the duration of the force majeure event.
20. Electronic Communications and Notices
By using the Website and Services, you consent to receiving electronic communications from us, including emails, push notifications, and website postings. You agree that all notices, agreements, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Any notices or communications that you wish to send to us must be directed to our contact information listed in Section 21 below. Notices sent by email shall be deemed received on the date of transmission if transmitted before 5:00 PM Eastern Time on a business day, or on the next business day if transmitted after 5:00 PM Eastern Time or on a non-business day.
21. Contact Information
If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service or the Services, please do not hesitate to contact us through any of the following channels:
| Company Name | Church's Chicken — chicksschurch.digital |
|---|---|
| Mailing Address | United States |
| Email Address | [email protected] |
| Website | https://chicksschurch.digital |
We will make every reasonable effort to respond to your inquiry within five (5) business days of receipt. For urgent matters related to food safety, allergic reactions, or immediate health concerns, please contact your local emergency services or healthcare provider as appropriate.
Effective Date: April 1, 2026
Last Updated: April 1, 2026
These Terms of Service were prepared in accordance with applicable United States federal law, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.), the Electronic Communications Privacy Act, the Federal Arbitration Act (9 U.S.C. §§ 1–16), and applicable state consumer protection laws. Users located in California should also be aware of their rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).